Privacy Policy

Last updated: July 2024 | Emaralixhub FZ LLC

Information We Collect

We collect information you provide directly (name, email, phone, shipping address) as well as browsing data (pages visited, cart activity) to improve your experience.

How We Use Your Information
  • To process and fulfil your orders
  • To send order confirmations and updates via WhatsApp and email
  • To send marketing messages (with your consent)
  • To improve our website and services
WhatsApp Communications

By providing your phone number at checkout, you consent to receiving OTP verification and order notification messages via WhatsApp. You can opt out at any time by contacting us.

Data Security

We implement industry-standard security measures to protect your personal data. Payment information is processed by our payment partners (Stripe / PayTabs) and is never stored on our servers.

Third-Party Services

We use Meta's WhatsApp Business API, Stripe, and PayTabs for payment processing. These services have their own privacy policies.

Your Rights

You have the right to access, correct, or delete your personal data. Contact us at support.emaralixhub@gmail.com to exercise these rights.

Contact

Emaralixhub FZ LLC | Dubai, UAE | support.emaralixhub@gmail.com